Yes. We are operated by Tajines LLC, a registered entity in Thermopolis, Wyoming, USA (245 N 6th St). We bridge the gap between traditional Moroccan craftsmanship and Western service standards.

Every item is hand-forged by our Master Maâlems in our artisan workshop in Marrakech, Morocco. These are not mass-produced factory items.

Our return rate is exceptionally low—less than 1/100 (1%). This is significantly lower than major brands because each piece undergoes a 5-point quality inspection before leaving the forge.

To provide the best support. Our US LLC provides legal security for North American buyers, while our UK number (+44 7476 609086) offers direct support for our British clients.

Yes. We use only high-grade, solid brass. Unlike many competitors, our products are not “gold finished” or plated over cheaper metals. They are heavy, durable, and built to last generations.

We offer Complimentary Worldwide Express Shipping via DHL Express or FedEx. You will never pay a delivery fee at Blethering Crafts.

Shipping to the UK typically takes 3–7 business days via air express once dispatched.

Delivery to the USA takes 4–7 business days. Please allow an extra 3-5 days if U.S. Customs performs a standard security protocol on the shipment.

For orders over £135, we ship on DDU (Delivered Duty Unpaid) terms. This means the buyer settles the 20% VAT with DHL upon arrival. For orders under £135, VAT is collected at our checkout per UK law.

Yes. You will receive a tracking number via email within 24 hours of your item leaving our forge in Marrakech.

We offer a 30-day “Worry-Free” return window. If the piece doesn’t fit your space, you can return it to us.

You have the choice of two hubs: Our USA headquarters in Wyoming or our artisan forge in Marrakech. You choose the location that is most convenient for your carrier.

No. Unlike other luxury brands, we have Zero Restocking Fees. You receive 100% of your product purchase price back.

Yes. You are free to use any tracked carrier you trust (Royal Mail, FedEx, DHL, etc.).

Our shipments are 100% insured. If an item arrives damaged, we will ship a replacement immediately at our expense—no need to return the damaged item.

Yes. Our faucets and mixers are designed with standard fittings compatible with UK and European plumbing.

Yes. All rough-in valves and necessary installation components are included in the box.

Standard faucets do not include drains unless specified in the product description, as drain requirements vary by sink type.

Absolutely. We specialize in bespoke sizes and finishes. Please allow 7-14 extra days for custom forges. Contact us via WhatsApp (+212 603673337) to discuss your design.

Yes. This is called a “Living Finish.” Natural brass oxidizes to a beautiful, rich patina. If you prefer the bright gold look, a simple polish with a brass cleaner once a year will restore its shine.